General privacy and personal data protection policy
Introduction
AdMind d.o.o. respects your privacy. Regardless of whether you are in contact with AdMind d.o.o. regarding products and/or services as a customer, user, public representative, etc.
You have the right to the protection of personal data: name, address, telephone number, e-mail address and other data such as IP address, geolocation data, etc.
In the General Privacy and Personal Data Protection Policy of AdMind d.o.o. ("this policy"), describes the procedure for collecting your personal data and the purpose for which it is collected, the method of using your personal data, with whom your personal data is shared, how it is protected and what your options are in the scope of personal data protection.
This policy applies to the processing of your personal data within the various services, tools, applications, websites, portals, (internet) promotions, marketing actions, sponsored social media platforms, etc., provided or managed by us or a third party in our name.
This policy contains general rules and explanations. For certain services, tools, applications, websites, portals, (internet) promotions, marketing campaigns, sponsored social media platforms, etc., offered by AdMind d.o.o. or managed by a third party on behalf of AdMind d.o.o., this policy may be supplemented by separate, separate privacy notices. We will notify you of these special privacy notices in an appropriate manner each time we collect your personal data in the above-mentioned activities (for example on websites, portals, individual communication services, e-news, reminders, research, offers, events, etc. .).
This policy applies to all your personal data collected by ADMIND D.O.O., Ilije Milovića 21, 81400 Nikšić, and/or AdMind d.o.o.'s authorized sellers, complaint handlers, etc., referred to together in this policy as "AdMind d.o.o.", " we", "us" and "our". At the end of this policy, you can find some definitions of key terms used in this policy (for example, personal data, processing, processing operator, ...).
Who is responsible for the processing of your personal information?
The organizations responsible for processing your personal data are:
ADMIND D.O.O., Ilije Milovića 21, 81400 Nikšić
Complaint resolvers in the name and on behalf of ADMIND D.O.O., Ilije Milovića 21, 81400 Nikšić.
Can you contact me if you have any questions or requests regarding personal data?
For all questions, requests or complaints related to the application of this policy or to exercise your rights based on this policy, please contact the contact person for the protection of personal data:
Email: info@ad-mind.me
ADMIND D.O.O., Ilije Milovića 21, 81400 Nikšić, with the note "Contact features for the protection of personal data"
Basic principles:
We appreciate the trust you show us by entrusting us with your personal data and we undertake to always process them in a fair, transparent and secure manner. The key principles that AdMind d.o.o. respects when processing personal data are the following:
Lawfulness: We collect personal data in a fair, legal and transparent manner.
The smallest scope of personal data (minimization): We will limit the collection of personal data to one that is appropriate and necessary for the purpose for which it was collected.
Purpose limitation: We collect personal data only for specified, explicit and legitimate purposes and will not process them in a way that is inconsistent with that purpose.
Accuracy: We ensure the accuracy and up-to-dateness of personal data.
Security and protection of personal data: We will implement technical and organizational measures to ensure appropriate levels of data protection taking into account, among other things, the nature of your personal data to be protected. These measures provide for the prevention of any type of unauthorized disclosure or access, accidental or intentional destruction or accidental loss or alteration and other illegal forms of processing.
Access and corrections: We will process your personal data respecting your rights to request access, correction or deletion of personal data from the controller, the right to limit processing, the right to object, a complaint to the Legal Service, as well as the right to data portability, all in accordance with the Law.
Storage limitation: Your personal data will be stored in accordance with the applicable legal regulations on the protection of personal data and only for as long as is necessary to achieve the purpose for which it was collected, unless you previously submit a request for deletion or revoke your consent to processing. Providing personal data in this case is not a legal or contractual obligation, nor is it a necessary condition for concluding a contract.
Protection during international transfers: We will ensure that your personal data, if transferred to countries outside the European Economic Area, will be transferred in accordance with legal regulations and will be adequately protected during transfer.
Protection of personal data during mediation with third parties: We will ensure the transfer of personal data to third parties and processing by third parties in accordance with applicable legislation and with appropriate contractual protection measures.
Legality of direct marketing and cookies: The sending of promotional materials and the setting of cookies will take place in accordance with the applicable legislation.
Processing of your personal data: what data do we collect and on what legal basis:
You will always be clearly informed about which personal data we collect. We will present that information to you with a separate privacy notice that will be included with certain services.
In accordance with the current regulations on the protection of personal data, we can process your personal data if:
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you have consented to certain processing purposes (as set out in the privacy notice relating to the particular processing). You have the right to withdraw your consent at any time without giving a reason; or
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the processing of your personal data is necessary to fulfill the terms of the contract to which you are a contracting party; or
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with such processing, we pursue legitimate interests, e.g. AdMind d.o.o. may process certain personal data for the purpose of preventing abuse, i.e. fraud, when determining rights based on the guarantee, in order to check your satisfaction with its products and services in certain cases. We will inform you about legitimate interests in the privacy notice associated with that particular processing; or
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is it necessary to fulfill our legal obligations, e.g. when purchasing, (payment, place and date of collection, etc.), complaints, returning products purchased remotely, servicing, exercising other consumer rights based on non-conformity or warranty.
For what purposes do we process your personal data and profile design?
We process personal data only for specific, expressly confirmed and legitimate purposes and will not process them in a way that is inconsistent with those purposes.
Care about the accuracy and up-to-dateness of your personal data
It is important to us that your data is always correct and updated. Please inform us of any changes or errors in our records of your personal data by contacting us through the personal data protection contact. We will take reasonable steps to delete or correct any inaccurate or out-of-date personal data.
Access to your personal data
You have the right to access your personal data that we process, and if your personal data is incorrect or incomplete, you can request correction or deletion of personal data.
How long do we keep your personal data?
We store your personal data in accordance with the current regulations on the protection of personal data.
We keep your personal data only for as long as necessary to achieve the purpose for which we process your personal data, for the period determined by law or for the period necessary to fulfill the terms of the contract, including warranty claims and possible claims.
We store personal data that we process on the basis of your personal permission permanently, until your revocation, unless the purpose for which the personal data was collected has already been achieved.
Protection of your personal data
We implement technical and organizational security measures to protect your personal data from illegal or unauthorized access or use, as well as from accidental loss or destruction. The aforementioned measures are implemented taking into account our IT infrastructure, the potential impact on your privacy and implementation costs and in accordance with current standards and practices in the field of data protection.
We will entrust the processing of your personal data only to those authorized persons (third parties) who respect the mentioned technical and organizational measures for the protection of personal data.
Ensuring data protection means taking care of confidentiality, integrity and availability
Your personal data.
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Confidentiality: We will protect your personal information from unauthorized disclosure to third parties.
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Integrity: We will protect your personal data from changes by unauthorized third parties.
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Availability: We will ensure that your personal data can only be accessed by authorized persons when necessary.
Our security procedures include: access protection, backup systems, monitoring, audits and maintenance, security incident management and business continuity, etc.
Forwarding of personal data
With regard to the purpose of collecting your personal data, we may forward, disclose or provide access to the categories of users listed below, who process such data in accordance with the stated purpose. We require them to always comply with applicable legal regulations, personal data protection rules and to pay special attention to the confidentiality of your personal data.
Use of social media
If in AdMind d.o.o. tools (website, portal...) report from social media (for example using your Facebook account), AdMind d.o.o. will record your personal data available on those social media, and your use of those media means that you expressly agree to the forwarding of your personal data by AdMind d.o.o. recorded using his tool. Those social media have their own terms of use that you must adhere to while using them.
Your options and rights
We want to be as transparent as possible, so we offer you the option of choosing how you want us to use your personal data. Your options for choosing how to be contacted
Various options are available to choose the way you want us to contact you or through which channel (for example, e-mail, post, social networks, phone, …). You will be able to choose this by leaving your contact information on the appropriate form, adjusting your privacy settings on the appropriate device, or updating your user profile or account by following the opt-out instructions provided in the notice. If you have left more contact information, without explicitly choosing a method or contact channel, you will receive our promotional and other communications in a manner that is customary in relation to the publication, all within the permissible legal framework.
Your personal data: You can always contact us via the contact person for the protection of personal data (see chapter 3 "Who can you contact if you have questions or requests?") if you want to know what personal data of yours we process and the source of that data. Under certain conditions, you have the right to receive the personal data you have provided to us, in the most commonly used structured readable form, as well as the right to forward that personal data to any third party of your choice.
Corrections
If you find an error in your personal data or if it seems to you that the data is not complete or correct, you can request correction or addition.
Restriction of processing
You have the right to request the restriction of the processing of your personal data.
Your objections
You can object to the processing of your personal data for the purpose of direct marketing (if you wish, you can inform us through which channel and how often you want us to contact you) or to your personal data being forwarded to third parties for this purpose. You can withdraw your consent by means of a written statement, i.e. a notice sent to us by e-mail to the contact person for the protection of personal data or otherwise published on www.admind.me. Refusal of consent to the processing of personal data does not carry negative consequences or sanctions and is completely voluntary. However, there is a possibility that after canceling consent to the processing of personal data, AdMind d.o.o. will not be able to provide the user with individual or more of its services that cannot be provided without the use of personal data. You also have the right to file a complaint at info@ad-mind.me in accordance with the law.
Erasing
In addition, you can ask us to delete all of your personal data (except in certain cases, e.g. for the purposes of proving a transaction or if it is necessary to comply with legal regulations).
Legal information:
The provisions of these rules supplement and do not cancel the legislative provisions in the area of personal data protection. In case of inconsistency between the provisions of these rules and legislative provisions in the area of personal data protection, the legislative provisions shall prevail. AdMind d.o.o. may change these rules at any time. You can check these rules on our website and thus learn more about the changes.